At The Pure Experts, we make it easy to keep your water and air systems running at peak performance. Whether you need replacement filters, system parts, or custom components — we’ll get them to you quickly and reliably.
We process and ship orders Monday–Friday from our Portland, ME location.
Estimated delivery times:
✅ In-stock items: 2–5 business days ✅ Custom or special-order parts: 5–10 business days ✅ Local (ME/NH): Ask about expedited delivery or technician drop-off
Once your order is shipped, you'll receive a tracking link and delivery updates via email.
Use our online form, call us, or send a photo of your system — we’ll help you identify the exact part or filter you need.
2.
Place Your Order
We’ll confirm availability, pricing, and shipping timelines. You can order directly by phone or request an invoice link to pay online.
3.
We Pack & Ship It Fast
In-stock items ship within 1–2 business days. You’ll get real-time tracking and delivery updates by email or text.
4.
You Install — or We Do
Install your parts yourself with our support team on standby OR schedule a visit from a Pure Experts technician for full-service replacement.
5.
Stay Protected with Auto-Ship or Membership
Keep your system running smoothly with auto-shipping and optional membership plans that include delivery, installation, and warranty coverage.
The Pure Experts Reviews
Posted on Google
Amelia Lyons Rukema
Trustindex verifies that the original source of the review is Google.
So responsive and easy! The water is AMAZING
Posted on Google
marty braga
Trustindex verifies that the original source of the review is Google.
Seth and Adam were great! Work done very well and timely! Thanks
Posted on Google
Al Kenworthy
Trustindex verifies that the original source of the review is Google.
Fantastic service from The Pure Experts! Seth installed our new arsenic filtration system — very professional, courteous, and knowledgeable. Installation was timely and everything was explained clearly. Highly recommend!
Posted on Google
George Voyzey
Trustindex verifies that the original source of the review is Google.
Prompt service and communication. Technicians are knowledgeable and courteous. Recommend this company highly especially when you want quality water for your home and your family.
Posted on Google
Robert Renier
Trustindex verifies that the original source of the review is Google.
We bought a new duplex and the water system hadn't been serviced in about 7 years. Pressure tank (25 years old) was shot and the filtration system had failed.
Chris walked me through all of the issues with the system in detail and took the time to show me the signs that the system had failed (sediment in the toilet tanks, etc) and the proposed solution was to rebed the existing filters and replace the pressure tank. They were able to get a technician (Seth) out the very next day, and the whole job took about a couple of hours.
Chris and Seth both did a fantastic job. Very professional, competent team at all levels.
Posted on Google
Donna Hammond
Trustindex verifies that the original source of the review is Google.
Chris & Adam came today for our yearly check on water: I learned more about water & issue in the 1st 15 mins he was here. I asked so many questions and Chris had a answer for all. I would highly recommend pure Experts . Chris is fantastic & so knowledgeable. If I could give 10 stars I would
Posted on Google
Mike Teixeira
Trustindex verifies that the original source of the review is Google.
Chris was very professional and informative. It was a pleasure meeting him.Maybe we can do business!!
Mike T. Naples,Me.
Posted on Google
Capnjack
Trustindex verifies that the original source of the review is Google.
My initial in home consultation was canceled and rescheduled with great personal communication!
The owner himself came out to my home and brought with him knowledge, consideration, experience and work ethic.(the good kind)
Once he tailor made a system custom to my home based on the testing, it was a no brainer who would be installing AND servicing for us.
This guy is like a water alchemist...
Im kind of ashamed to say what we've been giving our dogs all these years. This should have been on our radar long ago.
Posted on Google
M RH
Trustindex verifies that the original source of the review is Google.
I had a filter service today by Chris Miller from The Pure Experts for my Aerus system. He was great. Open to questions, professional and courteous.
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We’re not just a supplier — we’re your partner in home health.
When it comes to your home’s water and air systems, you need more than a part — you need confidence that it’s the right part, delivered quickly, and supported by people who care. That’s what we do best.
Here’s why thousands of homeowners across Maine and New Hampshire trust us:
Yes. We supply parts for most residential water and air treatment systems — even if we didn’t install yours. Just let us know what system you have and we’ll help you find the right components.
You can call us, use our online form, or even send a photo of your system. Our team will help you identify the correct part based on your system model, setup, and needs.
Currently, we focus on serving customers in Maine and New Hampshire, but we may accommodate shipping to other New England areas upon request. Reach out to discuss options.
Yes — if you’re within our service area (Maine & New Hampshire), you can book a technician to install your parts after delivery. Many installations (especially for members) are covered under our service plans.
“We had a great experience working with Chris. Extremely knowledgeable and educated us on how to get our well water clean. It's nice knowing we have better water quality for our family. Overall, we're very happy with the outcome. Went above and beyond our expectations.”
- Ashley T.
"Chris and his team are smart and easy to work with. Since I've had the Beyond air purifiers installed in my home I have been able to breathe so much easier. The amount of dust that has been reduced because of the units is night and day. Whenever I need service or replacement parts they offer prompt service."
- Stephen B.
"You really need to schedule the visit or at least a water test for free. Chris Tarr and the team of plumber technicians have really taken care of our specific needs."
- Rodney S.
Upgrade Your Drinking Water Today
Say goodbye to contaminants and bottled water costs. With our reverse osmosis system, you’ll enjoy ultra-pure, safe water straight from your tap—whenever you need it.
