At The Pure Experts, we make water system ownership stress-free. Our Maintenance Plans & Membership Protection give you full care, transparent support, and complete coverage.
With prepaid inspections, diagnostics, and emergency labor included, your system runs better, lasts longer, and stays protected—without surprise repairs.
Perfect for new and existing customers seeking worry-free protection.
Why Choose a Prepaid Maintenance Plan?
Discover how our prepaid maintenance plan enhances protection, reduces costs, and keeps your entire water system performing at its best.
1
Save 20% on Annual Costs
When you prepay for system maintenance, you lock in significant savings compared to pay-as-you-go service. On average, our members save 20% annually by bundling system care under one plan.
2
Annual System Health Inspection
Each plan includes a complete annual diagnostic to ensure your system is performing at its highest level:
Full water quality retesting
System diagnostics from entry to end use
Inspection of plumbing, pressure, and flow
Check-in call to assess your experience
Adjustments or recommendations as needed
This proactive approach helps you identify and fix minor issues before they become costly problems.
3
Full System Warranty Upgrade
Most manufacturers offer limited warranties that only cover parts. With our prepaid plans, your coverage is upgraded to include:
Replacement part
Shipping and delivery
Technician labor
Emergency service calls
This eliminates unexpected repair costs and provides full protection for covered equipment.
4
Single-Visit Resolution
When something goes wrong, we don’t come out just to inspect. We arrive with a full inventory of system-specific parts, media, tanks, valves, and filters ready to either repair or replace your equipment on-site. No return trips. No extra charges. No waiting.
What’s Included
Depending on your chosen plan level, your membership may include:
Annual in-home water testing
Quarterly Check-In's
Equipment diagnostics and system optimization
Filter and media replacements
Salt delivery (if applicable)
Emergency labor at no additional cost
Emergency labor at no additional cost
Preferred scheduling and faster response times
24/7 access to your customer portal and full service history
Every plan is delivered by trained, licensed Pure Experts technicians who know your system inside and out.
Flexible Membership Options
Our certified filtration systems and purification processes are designed to target and eliminate lead at every stage.
All memberships include:
No long-term contract plans are month-to-month.
Term-less warranty coverage while your plan is active.
Service for Pure Experts systems and legacy equipment from other providers.
24/7 Full online portal access via our CRM (ServiceTitan) to track service, request support, and manage billing.
Gold & Platinum plans include:
All technician labor.
Emergency response.
Priority scheduling and system performance tracking.
Full parts and replacement coverage.
Annual optimization and filter/media swaps.
What Systems Are Covered?
Our maintenance and membership program supports virtually every system we install or maintain, including:
Reverse Osmosis (RO) Systems
Water Conditioners
Iron, Manganese, and Sulfur Removal Systems
Sediment and Carbon Filtration
pH and Arsenic Correction Systems
In-duct and Whole-Home Air Purifiers
Nitrate Filtration Systems
Legacy Systems from Aerus, Culligan, and more
Whether you purchased your system from another provider or us, we can help you stay protected.
It's our mission to provide universally accessible purifying solutions that enhance the health and vibe of every home.
We specialize in delivering luxurious water quality with multi-stage, custom designed treatment systems, carefully crafted in-house by hand, to enhance your family's health and home. Our expert technicians and comprehensive Memberships ensure your home's water stays purified in today's severely contaminated ecosystem.
24/7/365 by creating your XP account in our CRM to stay up to date 100% of the way
Memberships Start At:
Inline Sediment Filters - $2/mo
Annual Salt Deliveries - $10/mo
QuantumX POE - $29/mo
WC Series Systems - $15/mo
ISM Series Systems - $15/mo
ISM+ Series Systems - $25/mo
HF Series Systems - $18/mo
F Series Systems - $15/mo
C Series Systems - $15/mo
AR Series Systems - $27/mo
AU Series Systems - $25/mo
N Series Systems - $15/mo
WCN Series Systems - $15/mo
WCF Series Systems - $15/mo
WCA Series Systems - $20/mo
Our Maintenance Programs
Optimal Performance
We offer memberships that fit anyone's budget and lifestyle, rather you prefer to do some things yourself or have us handle it as often as bi-monthly.
Effective Communication
Our industry leading CRM, Service Titan, allows you to create your own account to review your full account history, equipment details, service records, estimates, invoices, manage payments, your memberships and request service!
Project Management
Memberships are month to month. They can include as little or as much as you'd like. We can ship & deliver annual replacement parts or include complete comprehensive monthly full services. Gold & Platinum memberships include labor, emergency labor, complimentary term-less warranties.
Why Memberships?
Signing up for our Monthly Memberships program offers unparalleled peace of mind and protection for your water filtration products. This program functions like a prepaid maintenance plan combined with an extended warranty, but with the flexibility of no fixed term. As long as you maintain your membership, all your products are 100% warrantied against standard use, ensuring that you’re covered for any unexpected issues.
This means you’ll never have to worry about costly repairs or replacements due to everyday wear and tear. Additionally, our members enjoy priority customer service, so your needs are addressed swiftly and efficiently.
Don't Wait - Start Saving Today!
Join our Memberships program and enjoy worry-free protection and premium service for your water filtration, air purification & floorcare products!
We don’t outsource service. We don’t upsell during emergencies. And we don’t delay repairs. Instead, we focus on delivering real support, predictable service, and a relationship you can trust for the life of your system.
Unlike national providers or pay-per-visit service shops, we offer:
1
Proactive annual service scheduling, we call you.
2
One-visit resolutions for most repairs.
3
Full replacement is included when needed.
4
Transparent pricing and coverage.
5
Memberships tailored to your home and system.
Get Started!
Join the hundreds of Maine and New Hampshire homeowners who trust The Pure Experts to keep their systems running strong. Whether you're installing new equipment or want to protect your current setup, a maintenance plan ensures long-term performance and zero repair surprises
